Privacy Policy

Revolai is a general partnership registered in the Netherlands.

For the personal data described in this Privacy Policy, Revolai acts as the data controller.

For privacy-related questions or requests, you can contact us at:

Depending on how you interact with our website, we may collect the following categories of personal data.

Information you provide to us

When you book a demo, contact us, or otherwise communicate with Revolai, we may collect information such as:

• your name;
• your work email address;
• your company or insurance agency name;
• your preferred meeting date and time;
• information you voluntarily include in a message or booking;
• correspondence between you and Revolai.

Please do not provide sensitive personal information through our website or demo booking process unless it is necessary.

Information collected automatically

When you visit our website, certain technical information may be processed automatically, including:

• IP address;
• browser type and version;
• device type;
• operating system;
• pages visited;
• approximate date and time of visits;
• referring page or source;
• technical logs relating to website security and performance.

Where you consent to analytics cookies, we may also collect information about how you interact with the website through Google Analytics.

We process personal data only where we have an appropriate legal basis.

Responding to enquiries and booking demonstrations

We process your contact and booking information to:

• respond to your enquiry;
• arrange and conduct a Revolai demonstration;
• communicate with you regarding a requested demonstration;
• answer questions about Revolai;
• follow up on a business enquiry.

Our legal basis is our legitimate interest in responding to business enquiries and presenting our services to prospective customers. Where applicable, processing may also be necessary to take steps at your request before entering into a contract.

Operating and securing our website

We may process technical and log information to:

• provide the website;
• detect technical problems;
• maintain website security;
• prevent misuse, fraud, or malicious activity;
• understand and improve website performance.

Our legal basis is our legitimate interest in maintaining a secure, reliable, and functional website.

Website analytics

With your consent, we use Google Analytics to understand how visitors use the Revolai website.

Analytics may help us understand information such as:

• which pages are visited;
• how visitors navigate through the website;
• how visitors reached the website;
• general website engagement and usage patterns.

We use this information to understand and improve our website and how Revolai is presented to prospective customers.

Our legal basis for using non-essential analytics cookies is your consent.

You can refuse analytics cookies without losing access to the Revolai website.

Legal obligations

We may process or retain certain information where necessary to comply with applicable law, regulations, court orders, or legally binding requests.

Our legal basis in these situations is compliance with a legal obligation.

Our website uses cookies and similar technologies.

Some technologies may be necessary for the website to function correctly, for example to maintain security or remember basic preferences.

We also use Google Analytics to measure website usage. Google Analytics is only activated where required after you have given your consent to analytics cookies.

Google Analytics may use identifiers and cookies to distinguish visitors and sessions and to collect information about interaction with our website.

You may withdraw or change your consent at any time through the cookie settings available on our website.

Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

You can change your analytics cookie preference at any time with the button below.

Visitors can book a product demonstration through our website.

Information submitted when arranging a demonstration is used to schedule the meeting, communicate with you about it, and conduct the requested demonstration.

Revolai may use third-party communication and video-conferencing services, including Google Meet, to conduct demonstrations. Where these services are used, the relevant provider may process meeting and technical information in accordance with its own terms and privacy obligations.

We do not sell your personal data.

We may share personal data with service providers where this is reasonably necessary to operate our website and conduct our business.

These may include providers supporting:

• website hosting and infrastructure;
• website analytics;
• email and business communications;
• meeting scheduling;
• video conferencing;
• website security and technical operations.

In particular, we use Google services for purposes including website analytics and, where applicable, conducting demo calls.

Service providers are only given access to personal data where necessary for the services they provide.

We may also disclose information where required by law, a court, a regulatory authority, or another legally binding request.

Some of the service providers we use may process personal data outside the European Economic Area ("EEA"), including in the United States.

Where personal data is transferred outside the EEA, we take steps to ensure that an appropriate transfer mechanism or safeguard is in place as required by applicable data protection law.

Depending on the provider and circumstances, these safeguards may include:

• an adequacy decision issued by the European Commission;
• participation in the EU-US Data Privacy Framework where applicable;
• European Commission Standard Contractual Clauses; or
• another lawful transfer mechanism.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

Demo requests and business enquiries

Information relating to demo bookings, enquiries, and associated correspondence may generally be retained for up to 24 months after our last meaningful interaction with you, unless we need to retain it for longer because of an ongoing business relationship, contractual matter, legal obligation, or dispute.

Website and security logs

Technical logs are retained only for as long as reasonably necessary for website operation, troubleshooting, fraud prevention, and security.

Google Analytics

Analytics information is retained in accordance with the retention settings configured for our Google Analytics property and Google's applicable retention rules.

Where consent for analytics is withdrawn, we will stop placing or accessing non-essential analytics cookies on your device as required.

We may retain information for longer where this is required by law or reasonably necessary to establish, exercise, or defend legal claims.

If the General Data Protection Regulation ("GDPR") applies to you, you may have the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• request deletion of your personal data;
• request restriction of processing;
• object to processing based on legitimate interests;
• receive certain personal data in a portable format;
• withdraw consent at any time where processing is based on consent;
• lodge a complaint with a data protection supervisory authority.

These rights are subject to the conditions and exceptions provided by applicable law.

To exercise one of these rights, contact:

privacy@revolaiagency.com

We may need to request additional information to verify your identity before completing a request.

Where we process your personal data on the basis of our legitimate interests, you have the right to object to that processing in certain circumstances.

If personal data is processed for direct marketing purposes, you may object to such processing at any time.

If you believe that Revolai has processed your personal data in violation of applicable data protection law, we encourage you to contact us first so that we can investigate your concern.

You also have the right to lodge a complaint with the competent supervisory authority.

In the Netherlands, the supervisory authority is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

We use appropriate technical and organisational measures designed to protect personal data against:

• unauthorised access;
• accidental loss;
• misuse;
• alteration;
• disclosure; and
• destruction.

Access to personal data is limited to persons and service providers who reasonably require access for legitimate business purposes.

However, no internet-based service or electronic storage system can guarantee absolute security.

Our website may contain links to websites or services operated by third parties.

Revolai is not responsible for the privacy practices of third-party websites. If you follow a link to another service, we recommend reviewing that service's privacy information.

Revolai is a business-to-business service intended for insurance brokers, insurance agencies, and other professional users.

Our website is not directed at children, and we do not knowingly use the website to collect personal data from children.

We do not use personal data collected through the public Revolai website to make decisions about you based solely on automated processing that produce legal effects or similarly significant effects.

We may update this Privacy Policy from time to time, for example when:

• we change the way our website operates;
• we introduce new service providers or technologies;
• applicable legal requirements change; or
• our processing activities change.

When we make changes, we will update the "Last updated" date at the top of this page.

Where required by law, we will provide additional notice or obtain consent before materially changing how we process personal data.

If you have questions about this Privacy Policy, our use of personal data, or your privacy rights, contact us at:

You can also contact us through:

https://revolaiagency.com/book-a-call